Shipping policy
Reliable U.S. Shipping · Secure Packaging
Order Processing Time
After your order is successfully placed and payment is confirmed, we typically process and prepare your order for shipment within 48 hours. Processing times may vary during weekends, holidays, high-volume periods, or when additional order verification is required.
Shipping Time
For U.S. orders, delivery usually takes approximately 7 business days after shipment.
Please note that delivery times are estimates only and may be affected by carrier delays, weather conditions, address issues, holidays, or other circumstances outside our control.
Shipping Fee
Because our products require secure packaging and special shipping handling, the current flat shipping fee is USD 80, regardless of quantity.
Ordering multiple items together may be more cost-effective, as the shipping fee does not increase based on quantity in most cases.
Shipping Origin
Orders are typically shipped from our U.S. warehouse located in Ohio. Shipping availability and handling may vary depending on inventory, order details, and product availability.
Secure Packaging
We use secure packaging to help protect products during transit. Packaging may vary depending on product type, order size, and shipping requirements.
Shipping Information Required
To avoid delivery delays, please make sure your shipping information is complete and accurate before placing your order.
Please provide:
Name
Street Address
City, State
Postal Code
Country
Phone Number
Email Address
Incorrect or Incomplete Address
Customers are responsible for providing accurate shipping details. We are not responsible for delays, failed delivery, returned packages, or lost shipments caused by incorrect or incomplete address information provided by the customer.
Tracking Information
Once your order has been shipped, tracking information may be provided when available. Please allow time for the carrier to update tracking details after the package is shipped.
For Research Use Only
veterinary use, diagnostic use, therapeutic use, or personal use of any kind.
Need Help With Shipping?
If you have questions about your order, shipping fee, tracking, or delivery status, please contact our customer support team.
Contact Support