Shipping policy

Reliable U.S. Shipping · Secure Packaging

Order Processing Time

After your order is successfully placed and payment is confirmed, we typically process and prepare your order for shipment within 48 hours. Processing times may vary during weekends, holidays, high-volume periods, or when additional order verification is required.

Shipping Time

For U.S. orders, delivery usually takes approximately 7 business days after shipment.

Please note that delivery times are estimates only and may be affected by carrier delays, weather conditions, address issues, holidays, or other circumstances outside our control.

Shipping Fee

Because our products require secure packaging and special shipping handling, the current flat shipping fee is USD 80, regardless of quantity.

Ordering multiple items together may be more cost-effective, as the shipping fee does not increase based on quantity in most cases.

Shipping Origin

Orders are typically shipped from our U.S. warehouse located in Ohio. Shipping availability and handling may vary depending on inventory, order details, and product availability.

Secure Packaging

We use secure packaging to help protect products during transit. Packaging may vary depending on product type, order size, and shipping requirements.

Shipping Information Required

To avoid delivery delays, please make sure your shipping information is complete and accurate before placing your order.

Please provide:

Name

Street Address

City, State

Postal Code

Country

Phone Number

Email Address

Incorrect or Incomplete Address

Customers are responsible for providing accurate shipping details. We are not responsible for delays, failed delivery, returned packages, or lost shipments caused by incorrect or incomplete address information provided by the customer.

Tracking Information

Once your order has been shipped, tracking information may be provided when available. Please allow time for the carrier to update tracking details after the package is shipped.

For Research Use Only

 veterinary use, diagnostic use, therapeutic use, or personal use of any kind.

Need Help With Shipping?

If you have questions about your order, shipping fee, tracking, or delivery status, please contact our customer support team.

Contact Support